Setup & Maintenance
No one-click installs — your website is installed and configured by a real human. Plus, we proactively monitor and update your CMS along with all plugins to ensure ongoing stability and security.
Your website is hosted on cloud servers optimized for your CMS of choice. Choose from shared, VPS, or dedicated server environments to find the right plan to handle your website traffic.
We install and configure the RocketTheme template of your choice. This includes editing theme presets, colors, logo, header, navigation, footer, and general page layout options.
24/7 Expert Support
Got a problem with your CMS, plugins, or hosting? Simply open a support ticket and our dedicated experts will pinpoint the issue to help you get things running smoothly fast.
We’re here to help you find answers, resources, and solutions for your unique needs. We also perform periodic site audits to help you make the most of your web presence. Learn more…
Do you offer a free trial? +
Yes! You can test drive a fully functional website for 30 days. We install your CMS of choice, along with standard plugins and a generic theme for testing.
We do not offer configuration and customization services during the free trial period, but full Concierge Service is available so you can ask us anything to help with making your decision before signing up for a paid plan.
How long will it take for my website to be live? +
All accounts are set up manually following strict procedures in order to ensure optimal performance. Shortly after your order is confirmed, you will receive a brief questionnaire to gather essential details so that we can properly configure all aspects of your website. We will have your core site installed and configured on your staging environment within 24 hours of receiving your feedback. The time required to complete advanced configuration for your theme and plugins will depend on your feedback, but can normally be completed within 3-5 days. Learn more….
Can you register my domain name for me? +
It is very important that you retain complete control over your domain at all times. This will ensure that you can always make a smooth transition if you ever change hosting providers. For this reason, we ask that you register your domain yourself at a reputable registrar. Learn more…
Do you support all the plugins on my website? +
We are your single point of contact for all things related to your website. This includes the CMS, all plugins that we install, and your hosting environment. In the event of technical issues with any aspects of your website provided by third-parties — such as plugins — we work directly with the developer to resolve the issue on your behalf. See our Terms of Service for details and limitations.
You are responsible for your domain registration, email, and other outside services, but we can usually assist you with basic issues pertaining to these services as well.